First, the colors are great. No baby prints on the material but something that would actually go in a kitchen or dining room. Second, the chair came fully assemblied. One less thing for my husband to put together. Third, very easy to maneuver. There are wheels on the base so that it is easy to pull in and push away from the table. You can also lock the back casters so that they will not move. Fourth, this highchair also came with an infant insert to help hold the little one in place. Fifth, the highchair is a little heavier then others which to me means better construction. It is Italian made.

Also different about this highchair from it's older version is a t-bar integrated into the tray. It has the standard 5-point harness if you choose not to use the tray but the child will for sure not slip down with the new tray design. The tray will store on the back of the highchair which is nice and it is also very easy to open with one-hand. The tray locking mechanisms are also hidden so that nothing will get inside (little fingers, food, etc). The height is adjustable and the seat reclines.

I can't wait to use this highchair with my little one.

- Relatively easy to clean. It's true, there are a lot of stupid crevices on the buckles that literally need to be cleaned with a toothbrush to get the food out, but most of the other chairs I've seen in the stores are just as bad. At least this one doesn't have too many cracks and hidden niches in the seat or on the tray, and the (well-padded) seat cover is made of vinyl, so it wipes down easily.

- Stylish. This is one of the few chairs on the market that doesn't come with ruffles on the seat cover or some cutesy-poo pattern & color scheme; it actually looks like a piece of furniture a grown-up might want to have in their home, which is nice, because I personally don't like little pastel teddy bears and gingham.

- Adjustable. Truth be told, this isn't a feature we use very much, but it's nice to have the option of reclining the seat or putting it at different heights to feed the baby. The wheels are convenient, too, though the locks on the rear casters have never worked well.

- 5-point safety harness. I've seen a few chairs on the market with only 3-point belts, and it seems like a terrible idea. Most kids, after they hit a year, are going to start trying to stand up in the chair, and a 5-point harness is the only thing that's going to keep them from face-planting on your kitchen floor.

Cons:

- The seat is HUGE. Even now that she's 1, and despite the fact that she's in the 75% for height, my daughter still needs to use the booster seat to sit comfortably in this chair. Even with the insert, she can hardly see into her bowls as they sit on the tray, and the gap between the tray and her chest is very wide. As other reviewers have already posted, this makes for extra messy meals, since there's so much room for the food to fall down onto her lap.

- Generally unsafe.
#1, It would have been much better if Chicco had attached the crotch bar to the chair rather than the tray. This would offer an extra measure of protection for the baby when the tray isn't in place. Believe me, the day will come when you forget to fasten the safety harness after you put your baby in the chair, and if you take the tray off without realizing that the baby isn't secured, there will be NOTHING to prevent him/her from falling out. Attaching the crotch bar to the chair would do a little bit to help keep the baby in the seat. (Also, if the crotch bar was attached to the chair instead of the tray, you'd be able to take the tray off and set it down flat on your kitchen counter, which would be extremely convenient for meal prep and clean-up.)
#2, There are spaces between the seat and the sides of the chair's frame, and they're exactly the right size and shape to trap a small child's forearms. I wish I'd read all the other reviews before purchasing this chair, because now I see that many other people's babies have had the same problem. My daughter's arm got stuck within 5 minutes of being put in the chair for the first time. She wasn't injured, but she was almost hysterical with fear before we realized what was wrong and freed her. One of these days, someone's baby is going to wind up with a dislocated elbow thanks to this chair; maybe then Chicco will decide to fix the design flaw. In the mean time, we put rolled up towels in the spaces between the tray and the seat, so our daughter can't get her arm stuck again. This works, but it means more clean-up for us to have to change and wash the towels as they get covered with food.
#3, The seat crashes backwards from the fully upright position to the fully reclined position. This problem began a few weeks ago, and at first I thought it was my fault, that maybe I wasn't properly locking the seat into place. But it's happened repeatedly since then to both my husband and me, even though we always double-check to make sure the locking mechanism is fully engaged before putting our daughter in. And if so many other people are having the same problem, then clearly there's something fundamentally wrong with the way the thing is made. So far my daughter hasn't been injured, and I intend to keep it that way -- we are DONE with this chair!

- Poor customer service. When I last looked, there was no phone number for customer service listed on the Chicco USA web site, nor is there any number given in the product information we received with the chair. I used the email form on the Chicco site to contact them well over 5 months ago, and I have yet to receive a response. Eventually I did manage to track down a phone number, but there was never a live person available, not even an option to wait on hold until someone became available. The only option was to leave voicemail, which I did, numerous times, over the course of nearly 2 months. All of my calls were ignored, until the last one, in which I left an extremely irate message stating that I was going to call the Better Business Bureau to file a complaint. Then they finally called me back. Unfortunately, the only thing they could tell me was that, yes, they had had several complaints about babies' arms getting stuck in spaces between the frame and the seat, but no, they had no plans to correct the chair's design. Now I'm waiting again to hear back from them about the problems we've been having with the seat falling backwards. Wish me luck.